Home Users at Mantis Computers
What can we do for you? Mantis Computers provide an unparalleled level of service to its home user customers, from the moment you step across the threshold into our small family run shop to the time you're new computer is set up and running in your home.
How We Work The first question asked by Mantis is always "What do you want to do with your computer?" NOT "How much money do you want to spend?" Once we know what each individual client requires we will then do our utmost to put together the right package for you.
What is the right package? There are a lot of denominator's that ascertain what you need from you're new computer, to mention but a few - Gaming - Video work - Digital photography - Kids - internet etc etc the list goes on.
So you now have the right package and a date for home installation !
Next a Mantis engineer will visit your home on your chosen day and set up the computer where you want it, he/she will also discuss what type of internet requirements you have and set you up an account, when the Mantis engineer leaves you will be able to use every part of your computer without having to go through tedious updates etc..
That's it you are all set up!
After Sales Service
We pride ourselves at Mantis on our after sales service this is one of the primary reasons we do not feel the need to advertise as 80% of our trade comes via Word-of-mouth or repeat business. This is one of the reasons Mantis is one of very few computer shops/businesses that have been around for 10 years+.
If you should ever get any problems we are only a call away (not an expensive 0898 phone number connected to India!). If we cannot fix your problem on the phone (which most of the time we can) we will pop out and see you within the surrounding areas.
|